Support

We Strive to Keep You Satisfied – Period. Contact Us for Any Technical Support or Service You Need.

Our business hours are Monday- Friday 8:00 am to 5 pm. Service calls received after hours will be returned the following business day. Emergency service calls are available after hours at a premium if received by 2 PM Monday through Saturday*.

*Subject to availability of technical staff for remote or onsite service at time of call

Clients with an active "Extended Warranty & Service Agreement" will have priority response and extended service access.

PLEASE NOTE: For commercial satellite TV customers, brief outages may occur during inclimate weather.  Strong rains and snow can contribute to these. 

Additionally, for satellite and security customers, short power outages or brown outs can require the main system to be powered off for 2 minutes and then powered back on.  If this doesn't work, please submit a ticket to our technical staff here:

A.S.C. has designed and installed thousands of systems for over THIRTY-FIVE years!

A.S.C. is one of DIRECTV's leading commercial VIP dealers! We deliver satellite TV systems that provide the BEST programming at the BEST, competitive prices! We also offer digital signage for current events or promotions, private house information channels, stock trends, and exclusive sporting events. Book a Call with one of our Sales Specialists so we can find the best solution for you.
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But don't take our word for it...

This is what our customers have to say...

Regency At Chene

"Dear Advanced Satellite,
I would like to tell you how pleased we are with the ASC-GO LIVE system you installed at our Regency of Chene location. I understand you were contacted by our Life Enrichment Director at Regency at Chene Senior Community asking if there was a way to broadcast live Fitness Exercise routines to our residents during the “Shelter in Room" Covid 19 lockdown on the recently installed DIRECTV HD system. I can't tell you how important it is to keep our residents Fit, engaged, and entertained with live exercise classes, birthday events, or whatever creative ideas we can come up with during these difficult times. The ASC “Go LIVE" System gives us that ability with Crystal Clear audio and Video. Also thank you for including Atmosphere TV at no cost, it is very entertaining and a great addition to our channel lineup. Thank your Team for their quick response and this solution! We look forward to working with ASC to roll GO LIVE out to more Ciena locations."

Kim Lucas, Administrator

University of Michigan Athletics

"I want to thank you and your organization for your excellent work in all areas of our project. Your detailed coverage of our needs and readiness to answer any question that arose allowed me to feel comfortable with the changes that took place. I look forward to our next project in the future!"

Phil Bromley, Senior Media Designer

Calhoun County Sheriff's Office

"In 2013 we upgraded our security system at the County Correctional Facility, following bid solicitation and award to A.S.C. Security Systems. The new system has provided more results than expected and your team has been instrumental in assisting our staff with fast, effective resolutions minimizing operational obstacles. Our transition has proven to be vital to our operation and I would not hesitate recommending A.S.C. Security Systems to any law enforcement agency or business considering security system upgrades. Thank you for the excellent service provided."

James B. McDonagh, Jail Administrator/Chief Deputy

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